Success isn’t just about the skills and knowledge you acquire; it is about the person you become. You are the product of how you conduct yourself every day. Your habits determine how you conduct yourself. Success and happiness don’t always happen through a single moment. They happen through many small…

Just a month ago, virtual assistant firm Vaiot created a new platform that was able to sell car insurance without any human assistance. This is a big deal. Until now, digital technology has been used to optimise some parts of the sales process. However, human touch has always been required…

“This is an absolute nightmare! No one is buying, I am stressed out trying to manage our sales, our finances, and we will shortly run out of money.” Believe it or not, these were the words spoken by a sales leader during the recession of 2008. A lot of business…

“What the hell are we going to do now?” “No one is buying, and they’re saying there is no money.” These words were spoken by one of my colleagues back in 2008. Our sales team was celebrating a great Q1 and Q2. We were on track to achieve our yearly…

Fear, tension, worry. These are some of the emotions that are heightened in the world right now. Thankfully we are also seeing plenty of other emotions at the other end of the spectrum: kindness, generosity, support, love, gratitude, and hope. As with all situations of crisis or hard times, each…

A few years ago, one of my high-performers asked me, “I feel that all the new training programs are only giving me incremental improvements. Earlier in my career, I used to experience much bigger improvements. I don’t want to say that I have little more to learn. I really can’t…

There are a lot of articles, research and books that describe the traits and skills of high-performance salespeople. The problem is they don’t help demonstrate how you can develop and enhance those traits. …

We have all heard how important it is to listen to someone when they are speaking. At a young age, you were likely taught that it is polite to listen to someone when they are talking and certainly impolite to interrupt someone. As you grew up, you will have also…

Following my last 2 articles, you have connected with someone, you have shared with them a powerful idea with powerful imagery of a new and better way. Now you need to convince them to act. We see examples of this everywhere. Marketing experts talk about having a ‘call to action’…